Statute

Store regulations

I. Basic concepts

 Seller – Hydrosfera Piotr Plutowski with its registered office in Tczew at ul. Niepodległości 9E/2NIP  5932310865 REGON 192644323

Store – an online service belonging to the Seller, available under the domain www.hydrosfera.pl through which the Customer can purchase Goods from the Seller.

Customer - a natural person who is at least 13 years of age, provided that if such person is not 18 years of age, the consent of their legal representative is required, as well as a legal person and an organizational unit that is not a legal person, to which special regulations grant legal capacity, and which places or intends to place an order or uses other services of the Store (including the Consumer).

Consumer - a natural person who performs a legal act (sales agreement via the Store) not directly related to his/her business or professional activity.

Regulations - these regulations specifying the principles of providing services electronically by the Seller.

Goods - a movable item presented in the Store, which may be the subject of a sales contract, specified in detail in the order.

Order Form - a service available on the Store's website, through which a Customer who has a user account can purchase Goods.

II. General Provisions

1. These Regulations define the rules for concluding a sales agreement for Goods between the Seller and the Customer, using means of distance communication: e-mail, telephone or and the Customer's use of the Store, available at the Internet address www.hydrosfera.pl
2. With regard to services provided electronically, these Regulations are the regulations referred to in art. 9 of the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws of 2002, No. 144, item 1204, as amended). The Regulations are addressed to all Customers of the Store. The Customer is obliged to comply with all provisions of the Regulations. Sales are carried out on the basis of these Regulations, in force at the time of placing the order.
3. All information contained on the Store's website relating to products does not constitute a commercial offer within the meaning of art. 66 of the Civil Code

III. Registration

1. Registration in the hydrosfera.pl Online Store is voluntary and free of charge.
2. In order to register in the Store, the User should complete the registration form located on the Store's website, providing their true data.
3. In order to successfully complete the Registration process, the User is required to provide the following data:

1. Login
2. Password
3. E-mail
4. Name
5. Last name
6. Street, house number, apartment number
7. Phone number

1. In the case of Registering a business account, the following data is required to set up an account:

1. Full company name
2. Tax Identification Number (Tax Identification Number),
3. REGON number
4. Registered office address (street, building number, apartment number, postal code, city, province, country),
5. Registration data provided in point 3.

IV. Taking orders

1. The condition for using the Store's services is to read and accept these Regulations. By placing an order, the Customer accepts the content of the Regulations.
2. Orders from Customers are accepted via the website www.hydrosfera.pl.
3. After placing an order, the Customer receives a confirmation of the placed order via e-mail.
4. After the Customer receives confirmation of acceptance of the offer, the process of fulfilling the order by the Seller begins, whereby: in the case of placing an order paid for cash on delivery - it begins at the latest on the next business day after its confirmation by the Seller,

1. in the case of placing an order paid by traditional transfer - begins after the payment for the placed order has been posted to the Store's bank account.

1. Orders placed in the Store are processed during working hours Store.
2. A VAT receipt is issued for each order. At the Customer's request, we issue VAT invoices.

1. The price stated in the order constitutes the total price that the Customer will be obliged to pay together with the applicable tax and delivery costs.
2. If the Consumer is obliged to pay more than the agreed price, which will include the elements specified in paragraph 8 above, the Store will inform the Consumer of this fact. The Consumer will be charged additional costs only after obtaining the Consumer's express consent.

V. Shipping costs and order processing time

1. Orders in the Store are shipped via the courier companies UPS, DPD, Geis and Poczta Polska.
2. Orders placed in the Store are processed only on business days. Orders placed on Saturdays, Sundays and holidays are fulfilled on the first following business day.
3. In the case of ordering goods from an external warehouse (information provided on the product card), the number of days planned for fulfillment refers to business days and should be added to the days assigned to the shipping time.

VI. Payment methods

1. Within the framework of the Store's operation, the following payment methods are possible:

1. cash on delivery - payment to the courier upon receipt of the shipment

1. bank transfer:

96 1160 2202 0000 0000 2816 9137 (Bank Millennium)

HYDROSPHERE - Piotr Plutowski

Niepodległości 9e/2

83-110 Tczew

in the title, specify the order number (e.g. TZ2345/12/2014)

 1. in cash or by payment card upon collection in a stationary store

 2. via "Przelewy24" fast payments.

The payment card operator is Pay Pro SA Settlement Agent, ul. Kanclerska 15, 60-327 Poznań, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court of Poznań - Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register under KRS number 0000347935, NIP 7792369887, Regon 301345068.

via PayU and PayPal fast payments

1. A customer who has chosen the transfer payment option is required to pay for the order within 10 business days from the date of placing the order. Otherwise, the Seller's offer is not binding and the order is removed from the system. In the payment title, it is sufficient to provide only the number of the order being placed. It is possible to extend the payment deadline by informing the Store staff about this fact in advance.

VII. Complaint

1. I. GENERAL PROVISIONS

   1. The basis and scope of the HYDROSFERA store's liability towards Consumers for the sold product is determined by the provisions of law, i.e. respectively:

   in the case of products purchased by December 31, 2022 - the provisions of the Civil Code, in particular Art. 556 and subsequent articles of the Civil Code in the wording applicable until December 31, 2022 (product complaint based on warranty);

   in the case of products purchased from January 1, 2023 - the provisions of the Consumer Rights Act, in particular Art. 43a of the Consumer Rights Act and subsequent articles (product complaint based on non-conformity with the contract).

    

   2. Products offered in the Stationary Store and Online Store may be covered by a manufacturer's or distributor's warranty.

    

   3. The Seller is obliged to deliver to the Consumer a Product in accordance with the concluded Sales Agreement.

   4. A complaint related to the purchased Product may be submitted by the Consumer in particular in writing to the following address: HYDROSFERA ul. Starowiejska 23 84-120 Władysławowo or via e-mail: [email protected] It is usually advisable to deliver the Product to the Seller together with the complaint in order to enable the Seller to examine it. The Seller will respond to the complaint within 14 days of its receipt. If the Seller does not respond within this period, it is considered that the complaint has been accepted.

   To file a complaint about a product, it is necessary to present proof of purchase (e.g. receipt, invoice, printout from a payment terminal or bank statement in the case of payment by payment card. It is recommended to provide the product being complained about together with a statement about the complaint about this product.

    

   5. If the sold Product is inconsistent with the Sales Agreement, the Consumer may, with reservations and under the principles set out in the Consumer Rights Act, demand its repair or replacement. It is reserved, however, that if it is impossible to bring the Product into compliance with the Sales Agreement in a manner chosen by the Consumer (repair or replacement) or requires excessive costs, then the Seller may:

   a) make an exchange if the Consumer requests a repair, or

   b) repair if the Consumer requests a replacement, or

   c) if the impossibility or excessive costs apply to both repair and replacement, the Seller is entitled to refuse to bring the goods into compliance with the Sales Agreement - in the event of refusal, the Consumer has the rights indicated in paragraph 7 below.

   When assessing the excessiveness of costs, all circumstances of the case are taken into account, in particular the significance of the lack of conformity of the Product with the Sales Agreement, the value of the Product in accordance with the Sales Agreement, and the inconvenience to the Consumer resulting from a change in the method or refusal to bring the Product into conformity with the Sales Agreement.

    

   6. HYDROSFERA shall repair or replace within a reasonable time from the moment the Consumer has informed them of the lack of conformity with the Sales Agreement, and without excessive inconvenience to them, taking into account the specificity of the Product and the purpose for which the Consumer purchased it. The costs of repair or replacement, including in particular the costs of postage, transport, labour and materials, shall be borne by HYDROSFERA.

   7. The Consumer may, with reservations and under the terms specified in the Consumer Rights Act, submit a declaration of a price reduction or withdrawal from the Sales Agreement, if at least one of the following situations has occurred:

    

   a) The Seller refused to repair or replace the Product in accordance with section 5 letter c above;

   b) The Seller did not repair or replace the Product in accordance with section 6 above;

   c) the lack of conformity of the Product with the Sales Agreement continues to exist, despite the fact that the Seller has attempted to bring the Product into conformity with the Sales Agreement;.

   d) the lack of conformity of the Product with the Sales Agreement is significant enough to justify an immediate reduction in the Price or withdrawal from the Sales Agreement.

   e) it is clear from the Seller's statement or the circumstances of the case that the Seller will not repair or replace the product within a reasonable time or without excessive inconvenience to the Consumer.

   The Reduced Price must remain in such proportion to the Price resulting from the Sales Agreement that the value of the Product that is inconsistent with the Sales Agreement remains in relation to the value of the Product that is consistent with the Sales Agreement.

    

   8. The Consumer may not withdraw from the Sales Agreement if the non-compliance of the Product with the Sales Agreement is immaterial. This does not exclude the Consumer from exercising the right to withdraw from the Sales Agreement in accordance with the provisions set out in point X of the Regulations.

   9. If the lack of conformity with the Sales Agreement applies only to some of the Products delivered by the Seller under the Sales Agreement, the Consumer may withdraw from the Sales Agreement only in relation to these Products, as well as in relation to other Products acquired by the Consumer together with Products that are not in conformity with the Sales Agreement, if it cannot be reasonably expected that the Consumer will agree to retain only Products that are in conformity with the Sales Agreement.

   10. HYDROSFERA shall return to the Consumer the amounts due as a result of exercising the right to reduce the Price immediately, no later than within 14 days from the date of receipt of the Consumer's statement on the Price reduction.

   11. In the event of withdrawal from the Sales Agreement, the Consumer shall immediately return the goods to the Seller at his expense. HYDROSFERA shall return the Price to the Consumer immediately, but no later than within 14 days of receiving the Product or proof of its return. The Seller shall refund the Price using the same method of payment as used by the Consumer, unless the Consumer has expressly agreed to another method of refund that does not involve any costs for the Consumer.

   12. HYDROSFERA recommends that the Consumer provides in the description of the complaint: (I) information and circumstances concerning the subject of the complaint, in particular circumstances indicating the non-conformity of the Product with the Sales Agreement; (II) a request for repairs or replacement, or in the case of the circumstances listed in section 7 above, a statement on a reduction in the Price or withdrawal from the Sales Agreement; and (III) contact details of the person submitting the complaint – this will facilitate and speed up the consideration of the complaint by the Seller. The requirements specified in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without this recommendation.

   13. HYDROSFERA shall be liable for the non-conformity of the Product with the Sales Agreement if the non-conformity of the Product with the Sales Agreement existed at the time of its delivery and was revealed within two years from the date of delivery of the Product to the Consumer.

   14. If the Consumer, at the latest at the time of conclusion of the Sales Agreement, has expressly and separately accepted the lack of a specific feature of the Product, HYDROSFERA shall not be liable for the lack of conformity of the Product with the Sales Agreement under the terms specified in art. 43b sec. 4 of the Consumer Rights Act, i.e.:

    

   a) in terms of suitability for the purposes for which such Products are usually used, taking into account applicable legal provisions, technical standards or good practices;

   b) to the extent of occurring in such quantity and having such features, including durability and safety, as are typical for this type of Products, which the Consumer may reasonably expect taking into account the nature of the Product and the public assurance of the Seller, subject to Art. 43b sec. 2 point 2 of the Consumer Rights Act;

   c) if it is of the same quality as the sample or pattern that the Seller made available to the Consumer before concluding the Sales Agreement and corresponds to the description of such sample or pattern;

   d) delivery of the Product with packaging, accessories and instructions that the Consumer may reasonably expect to be delivered.

    

   II. PRODUCT COMPLAINT BASED ON WARRANTY

    

   The provisions of this chapter apply to complaints about products purchased by the Consumer by December 31, 2022.

    

   1. If the sold Product has a physical or legal defect, HYDROSFERA is liable to the Consumer and will consider complaints in this respect based on the provisions of the Civil Code regarding product warranty (Article 556 et seq. of the Civil Code).

    

   2. If a defect in the Product is found, the Consumer may:

    

   a) submit a declaration of a price reduction or withdrawal from the contract, unless HYDROSFERA immediately and without excessive inconvenience to the Consumer replaces the defective product with a defect-free one or removes such defect. The reduced price should remain in such proportion to the price resulting from the contract, in which the value of the product with the defect remains to the value of the product without the defect. The consumer cannot withdraw from the contract if the defect of the product is insignificant;

   b) demand that the product be replaced with a defect-free one or that the defect be removed. HYDROSFERA is obliged to replace the defective product with a defect-free one or remove the defect within a reasonable time without excessive inconvenience to the Consumer;

   with reservations and on the principles specified in the relevant provisions of the Civil Code.

    

   3. Instead of the removal of the defect proposed by HYDROSFERA, the Consumer may request the replacement of the product with a defect-free one or, instead of replacing the product, request the removal of the defect, unless bringing the product into compliance with the contract in the manner chosen by the Consumer is impossible or would require excessive costs compared to the method proposed by HYDROSFERA. When assessing the excessiveness of costs, the value of the defect-free product, the type and significance of the identified defect are taken into account, as well as the inconvenience to which the Consumer would be exposed by another method of satisfaction.

    

   4. In the situation indicated in section 1 above, if in order for HYDROSFERA to respond to the complaint or to exercise the Consumer's rights arising from the warranty it is necessary to deliver the product to HYDROSFERA, in accordance with art. 561(2) in connection with art. 354 § 2 of the Civil Code, the Consumer will be obliged to deliver the product. However, if due to the type of defect, the type of product or the method of its installation, the delivery of the product by the Consumer would be impossible or excessively difficult, the Consumer may be asked to make the product available to HYDROSFERA, after prior arrangement of the date, at the place where the product is located.

    

   5. HYDROSFERA is liable under the warranty if the physical defect is detected before the expiry of two years from the date of delivery of the product to the Consumer. The claim for removal of the defect or replacement of the product with a defect-free one expires after one year from the date of detection of the defect, however, the limitation period cannot end before the expiry of the period referred to in the first sentence.

   6. HYDROSFERA is liable under warranty if a physical defect is found before the expiry of one year from the conclusion of the Sales Agreement between HYDROSFERA and the Entrepreneur, in the event that the agreement is of a professional nature.

    

   III. OUT-OF-COURT COMPLAINT AND CLAIM SETTLEMENT PROCEDURES

    

   1. The use of out-of-court complaint and claim settlement methods is voluntary. The following provisions are for informational purposes only and do not constitute the Seller's obligation to use out-of-court dispute resolution methods. The Seller's declaration of consent or refusal to participate in the out-of-court consumer dispute resolution procedure is submitted by the Seller on paper or another durable medium if, following a complaint submitted by the Consumer, the dispute has not been resolved.

   2. The principles of conducting proceedings for the out-of-court resolution of consumer disputes and the obligations of entrepreneurs in this respect are specified separately in applicable legal provisions. Detailed information on the possibility of the Consumer using out-of-court methods of handling complaints and pursuing claims and the rules of access to these procedures may be available at the offices and on the websites of district (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Voivodship Inspectorates of Trade Inspection, in particular also at the following internet address: https://www.uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.

   3. The consumer has the following exemplary possibilities of using out-of-court methods of dealing with complaints and pursuing claims:

    

   a) The consumer is entitled to refer to a permanent consumer arbitration court, referred to in Art. 37 of the Act of 15 December 2000 on the Trade Inspection, with a request to resolve a dispute arising from the concluded Sales Agreement;

   b) The Consumer is entitled to contact the provincial inspector of the Trade Inspection, in accordance with Art. 36 of the Act of 15 December 2000 on the Trade Inspection, with a request to initiate mediation proceedings on the out-of-court resolution of the dispute between the Consumer and the Seller;

   c) The Consumer may obtain free assistance in resolving the dispute between the Consumer and the Seller, also using the free assistance of the district (municipal) Consumer Advocate or a social organization whose statutory tasks include consumer protection (including the Consumer Federation);

   d) The Consumer may file a complaint via the ODR online platform:https://ec.europa.eu/consumers/odr/. The ODR platform is also a source of information on forms of out-of-court resolution of disputes that may arise between entrepreneurs and Consumers.

           IV. PRODUCTS FROM UNACCEPTABLE COMPLAINTS AND THEIR COLLECTION

          1. In accordance with the provisions of the Civil Code (Art. 5 and 6), the customer is obliged to collect the product if the complaint has been rejected. If the consumer fails to do so, the Hydrosfera Store will charge a fee for storing the goods.

        The free storage period is 30 days from the date the customer is informed of the rejection of the complaint by the Hydrosfera Store.
        Storage fees: After the free storage period has elapsed, fees for storing the goods will be charged in accordance with the applicable market price rate for storing goods.

VIII. Right to withdraw from the contract

The right to withdraw from the contract is available to every customer without giving a reason within 30 days from the date of purchase. The condition for withdrawal from the contract is the return of full-value and unused goods, which are preserved in the original, undamaged packaging. It is also a condition that you keep and present proof of purchase, i.e. a fiscal receipt or VAT invoice.

1. In accordance with the Act of 30 May 2014 on consumer rights, the Consumer may withdraw from the contract of sale of goods purchased in the Store without giving a reason, by submitting an appropriate written declaration within 14 days from the date of delivery of the goods (i.e. from the date of receipt of the goods by the Consumer). To meet this deadline, it is sufficient to send the declaration before its expiry.
2. The Consumer may withdraw from the contract by submitting a declaration of withdrawal from the contract to the Seller. The declaration form is an annex to these regulations.
3. The declaration of withdrawal from the contract should be sent to the following address: Hydrosfera, ul. Starowiejska 23, 84-120 Władysławowo or by e-mail [email protected]
4. The consumer shall return the goods to the Seller within 14 days from the date on which he withdrew from the contract. To meet the deadline, it is sufficient to return the goods before it expires.
5. The goods should be returned to the Seller's address Hydrosfera, ul. Starowiejska 23, 84-120 Władysławowo.
6. Within 14 days of receiving the declaration of withdrawal from the contract, the Seller will return to the Consumer all payments made by him, including the cost of delivering the Goods, and the payment will not be returned until the Goods are received back or the Consumer provides proof of sending them back.
7. The Seller will return the payment using the same method of payment that the Consumer used.
8. The Consumer shall bear the costs of returning the Goods to the Seller.
9. The consumer is liable for any reduction in the value of the item resulting from using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the item. The Seller shall determine the assessment of the reduction in the value of the item.

withdrawal form

IX. Personal Data Protection

1. By placing an order, the Customer consents to the processing of personal data provided by him for the purpose of fulfilling and handling the order by the Seller, who is also the administrator of personal data within the meaning of the provisions of the Act of 29 August 1997 on the protection of personal data.
2. Personal data contained in the Seller's database is not transferred to entities not participating in the execution of the sales contract.
3. In accordance with the Personal Data Protection Act, the Customer has the right to view his personal data, the possibility of correcting and deleting it. The Seller provides each Customer with the right to control the processing of data in accordance with Art. 32 of the Personal Data Protection Act.
4. Providing personal data is voluntary, however, failure to consent to the processing of personal data prevents the fulfillment of the Customer's order.

X. Final Provisions

1. The Regulations define the rules for concluding and performing a sales contract for goods available on the Store's website.
2. The sales contract is concluded between the Customer and the Seller. The recording, protection and provision of the essential provisions of the concluded contract is made by printing and forwarding to the Customer, together with the shipment, documents confirming the purchase of the goods.
3. The Regulations are available to all Customers in electronic form on the Store's website www.hydrosfera.pl.
4. To use the Store, it is necessary to have devices that allow access to the Internet and an Internet browser that allows you to display websites, as well as to provide an e-mail address that allows you to send information about the execution of the order.
5. It is prohibited for persons using the Store (including Customers) to post illegal content there.
6. In matters not regulated by the Regulations, generally applicable provisions apply applicable law.
7. The Regulations do not exclude or limit any rights of the Customer who is a consumer, which he is entitled to under mandatory provisions of law. In the event of a conflict between the provisions of the Regulations and mandatory provisions of law, granting rights to consumers, these provisions shall prevail.

Regulations of the www.hydrosfera.pl store applicable before December 25, 2014

1. General provisions

1. The website located at www.hydrosfera.pl is an online store and is used for distance selling, including via the Internet.

2. Orders in the store can be placed via the website www.hydrosfera.pl (online store), as well as by e-mail to [email protected], by phone: (058) 674-00-54,0608-380-659 .

3. The content of the online store is not an offer within the meaning of the Civil Code.

4. The price established after the order is accepted by the store staff is binding on the parties to the transaction

1. Order fulfillment

1. When placing an order via the online store, the customer receives an automatic confirmation of the order by e-mail. This confirmation does not mean that the store has accepted the order for fulfillment, but only information for the customer that the content of the order has been correctly delivered to the store's database.

2. The condition for the execution of the order is to provide a telephone number enabling our employee to verify the reliability of the placed order. After accepting the order, the seller will confirm it by phone or e-mail, asking for a return e-mail.

3. The store may refuse to process the order and cancel it, or refuse to reserve the goods for the order, if at any stage of order processing the store's staff fails to contact the customer within 3 business days of the first contact attempt(despite at least 2 attempts by phone and one by e-mail).

4. The moment of conclusion of the purchase-sale agreement between the store and the customer is the moment when the store representative confirms by phone or e-mail that the order is being sent for fulfillment (a specific date of shipment of the goods or the date of collection of the order from the store's warehouse is agreed).

5. The customer has the right to make changes to the content of the order until the shipment leaves the store's warehouse. From the moment the goods are shipped, we are unable to make changes to the content of the order.

6. The store reserves the right not to accept an order for fulfillment in the event of permanent unavailability of the ordered goods from suppliers or due to other important reasons. In particular, this applies to cases where, as a result of a mistake or technical fault, there would be an obvious and glaring discrepancy between the price or data of the presented product and reality.

7. The terms of fulfilling non-standard orders (not resulting from the presentation of products on the store's website) are agreed with the customer individually each time.

8. We deliver the ordered goods via a courier company or via Poczta Polska

9. You can pay for your purchases in the store in the following ways:

- by bank transfer. The account number is available on our website and is sent by e-mail when the order is completed and ready for payment. At the customer's request, we send a pro-forma invoice. We send the goods after the amount has been transferred to the store's account. Payments should be made only after the store confirms the full availability of the ordered goods.

- upon receipt, i.e. cash on delivery.

- in cash at the cash register, if the goods are collected in person at the store's warehouse

10. Order processing time consists of:

- period from placing the order to sending the goods (if the goods are available in our warehouse, we send them within 24 business hours from the moment of placing the order. Otherwise, you must add the time needed to get the goods from the supplier)

- time needed to deliver the finished shipment to the customer. It depends on the selected method of delivery of the goods. Courier delivery means delivery on the second business day from the date of shipment, while delivery by Poczta Polska usually reaches the recipient within 2-3 business days.

11. The delivery times given for the products mean the time needed to deliver the finished shipment to the customer.

12. Proof of purchase (in mail order sales this is the original VAT invoice) is attached to the shipment. Any errors in the data contained in the VAT invoice must be reported within 7 days of receipt of the invoice, under penalty of rejection of the complaint.

13. Before accepting the shipment from the post office or courier, check whether the packaging has not been damaged in transit. In particular, pay attention to the condition of the security tapes affixed to the parcel. If the parcel packaging is damaged, do not accept the parcel and contact the store as soon as possible to clarify the matter.

I consent to the processing of my personal data for marketing purposes by Hydrosfera Piotr Plutowski with its registered office in Tczew at ul. Niepodległości 9E/2, in particular to receive commercial information from Hydrosfera Piotr Plutowski. I consent to the Hydrosfera Piotr Plutowski store contacting me electronically.

Hydrosfera Piotr Plutowski informs that in accordance with art. 24 section 1 points 3 and 4 of the Act of 29 August 1997 on the Protection of Personal Data, providing data is voluntary, and the user has the right to access the content of their data and correct it.

Note: If you do not express the above consent, do not send your data.

1.    Code Regulations discount:

Discount Code - an electronic discount code in the form of an alphanumeric code, entitling the User to redeem it in the Hydrosfera.pl online store run by the Seller, in the form of a percentage discount calculated from the value of the order (excluding shipping costs).

We reserve the right to withdraw or completely remove discount codes from the customer, which will result in the inability to use available discounts.

Discount codes may not be combined with other promotions. 

GIFTS TERMS AND CONDITIONS

Dictionary:

"Shop” – HYDROSPHERE - Piotr Plutowski, ul. Niepodległości 9e/2, 83-110 Tczew, NIP 593-231-08-65
NIP EU: PL5932310865;

“QPON Gift” – Qpon Gift Hydrosfera voucher, i.e. a paper or electronic goods coupon entitling you to purchase goods in the Hydrosfera online store.

„Buyer” – a person purchasing a Gift Qpon from the Store for cash.

“Bearer” – Buyer or holder of a Gift Qpon purchasing goods in an online store or in a stationary store using a Gift Qpon.

1. General Terms

   1. The owner of Gift Code is Hydrosfera - Piotr Plutowski, ul. Niepodległości 9e/2, 83-110 Tczew, NIP 593-231-08-65 operating an online store at: www.hydrosfera.pl hereinafter referred to as the Store.

   2. After paying a fee equal to the nominal value of the Gift Certificate and covering any shipping costs, the Store undertakes to provide the Buyer with the Gift Certificate and to accept payments made with it for products purchased by the Bearer in the Storewww.hydrosfera.pl and in the stationary store at Starowiejska 23 Władysławowo 84-120.

   3. The coupon is available in paper and electronic versions. The electronic version is sent after the order is paid for, via e-mail.

   4. The nominal values of the Gift Coins are: 50 PLN, 100 PLN, 200 PLN, 500 PLN, 600 PLN, 1000 PLN, 2000 PLN.

   5. Gift Voucher cannot be exchanged for cash in whole or in part and is non-refundable.

   6. The validity period of the Gift Voucher is 12 months from the date of sale, in accordance with date on the coupon.

   7. Failure to use the Gift Voucher, in accordance with the deadline specified in the content of the Gift Voucher, is tantamount to losing its validity and does not constitute grounds for making claims against the Store in this respect.

   8. The gift voucher cannot be purchased with a discount code.

2. Realization of the Gift Voucher

   1. The Bearer redeeming the Gift Voucher may use the amount indicated on the Gift Voucher document in the online store www.hydrosfera.pl and in the stationary store Hydrosphere.

   2. Each Qpon Gift has a unique, one-time code registered in the Store's system.

   3. Qpon Gift must be used once when purchasing goods with a total value equal to or higher than the nominal value of the Qpon.

   4. If the customer makes purchases with a value higher than the nominal value of the Qpon, the remaining amount will be paid in cash or another form of payment available in the Store.

   5. If the full value is not used Gift voucher, the store does not return the difference.

   6. The Store is not responsible for any loss and/or damage of the Gift Pouch by the Customer.

   7. It is prohibited to resell Gift Pouches #4a4a4a;"> to third parties.

3. Final Provisions

   1. The Buyer Qpon Gift as well as the Bearer declares that they have read the content of these Regulations, accept its content in its entirety and undertake to comply with its provisions.

   2. The Buyer is obliged to inform the person realizing Gift Card about the terms of its implementation and the content of the following regulations.

   3. The purchase of the Gift CardGift Card constitutes confirmation that the buyer of the Gift Card as well as the Bearer accepts the terms contained in these regulations.

   4. In matters not regulated in these regulations, the provisions of the Civil Code shall apply.

 Cookie Regulations

• 1. General Provisions
  These regulations define the rules for the use of cookies in the Hydrosfera - Piotr Plutowski online store available at Hydrosfera.pl.
  The website is administered by Hydrosfera - Piotr Plutowski with its registered office in Tczew 83-110 ul. Niepodległości 9e/2, NIP: 5932310865.
  Using the service means accepting these regulations and the privacy policy.
  
  
• 2. Definitions
  Cookies – small text files saved on the user's end device, which enable the website to function properly and to adapt its content to the user's preferences.
  Administrator – Hydrosfera - Piotr Plutowski, responsible for managing the website and processing users' personal data.
  
  
• 3. Types of cookies used
  Necessary cookies – files necessary for the website to function properly, enabling the use of its basic functions, such as navigation or access to secured areas of the website.
  Analytical cookies – files that collect information about how users use the website, which allows for improving its structure and content.
  Functional cookies – files that enable remembering the choices made by the user (e.g. username, language) and adapting the website to their needs.
  Marketing cookies – files used to provide users with advertising content that is more tailored to their interests.
  
  
• 4. Purposes of using cookies
  Ensuring the proper functioning of the website.
  Adjusting the content of the website to user preferences and optimizing the use of the website.
  Creating anonymous statistics that help understand how users use the website, which allows improving its structure and content.
  Providing users with advertising content tailored to their interests.
  
  
• 5. Managing cookies
  The user can change the cookie settings in their web browser at any time, including blocking or deleting cookies.
  Restricting the use of cookies may affect some functions available on the website.
  Detailed information on managing cookies is available in the web browser settings.
  
  
• 6. Processing of personal data
  The Administrator processes the personal data of users in accordance with applicable legal regulations and the privacy policy of the website.
  Personal data collected using cookies may be processed for statistical and marketing purposes and to ensure the proper functioning of the website.
  
  
• 7. Changes to the regulations
  The Administrator reserves the right to make changes to these regulations at any time.
  Changes to the regulations will be published on the website and will come into effect on the date of their publication.
  
  

Newsletter regulations

1. General provisions

1. These regulations define the rules for using the online store's newsletter.

2. Subscription to the newsletter means acceptance of these regulations and the privacy policy.

2. Definitions

1. Newsletter - a service consisting of sending commercial, promotional and marketing information to the provided e-mail address.

2. Administrator - the owner of the online store, responsible for processing the personal data of subscribers.

3. Subscription Terms

1. Newsletter subscription is voluntary and free of charge.

2. To subscribe to the newsletter, the user must provide an e-mail address and consent to data processing.

3. The user may unsubscribe from the newsletter at any time by clicking on the unsubscribe link included in each message.

4. Personal Data Protection

1. The Administrator processes personal data in accordance with applicable law and privacy policy.

2. User data will not be shared with third parties without their consent.

3. The user has the right to access their data, correct it and request its deletion.

5. Scope of information sent

1. The newsletter may contain information about new products, promotions, discounts and updates to the store's offer.

2. The administrator reserves the right to change the frequency of sending the newsletter.

6. Changes to the regulations

1. The administrator reserves the right to change the regulations.

2. Users will be informed of any changes via the newsletter.

RULES OF OUR CURRENT PROMOTIONS

     Win a training with a champion - link